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Cookies Policy
This Cookies Policy explains how National Casino uses cookies and similar technologies when you visit or use our website. It describes what these technologies are, why they may be used, the choices available to you and how cookies may support website functionality, security, analytics and marketing. This policy should be read together with our Privacy Policy and other applicable website terms.
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About cookies
Cookies are small text files that a website may place on your computer, mobile phone, tablet or other device when you visit. They allow a website to recognise a device, remember certain information and provide a more consistent experience. Cookies do not usually identify you directly by name. However, information collected through cookies may be linked with other information that we hold about you, depending on how you use our website and the settings on your device.
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We may also use similar technologies, including pixels, tags, software development kits, local storage and device-related identifiers. In this policy, we refer to cookies and these similar technologies collectively as cookies. Some cookies are placed by National Casino, while others may be placed by service providers that support website operations, security, analytics or other services.
Cookies can be session cookies or persistent cookies. Session cookies are generally deleted when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The duration of a cookie depends on its purpose, your browser settings and the configuration of the service that places it.
Why we use cookies
- To make the website function properly and provide requested features.
- To support account access, session management and secure navigation.
- To remember selected settings, preferences and information entered during a visit.
- To help detect unusual activity, prevent fraud, protect accounts and maintain website security.
- To understand how visitors use the website and identify areas that may be improved.
- To measure the effectiveness of communications, promotions or website content where permitted.
- To provide relevant content or advertising where this is allowed and where the necessary choices or permissions have been obtained.
Types of cookies we may use
Strictly necessary cookies
These cookies are needed for core website functions. They may support page navigation, account and session functions, security controls, load balancing, consent choices and other services you request. Without these cookies, parts of the website may not operate correctly. Because they are necessary for the website to provide essential functions, they generally cannot be disabled through our cookie preference tool, although you may be able to block them through your browser. Blocking necessary cookies may prevent access to some features or affect the way the website works.
Preference and functionality cookies
These cookies allow the website to remember choices you make, such as language, display preferences or other settings. They may reduce the need for you to repeat information and can help provide a more convenient experience. If you remove or reject these cookies, some preferences may not be retained and you may need to make the same selections again.
Analytics and performance cookies
Analytics cookies help us understand how visitors interact with the website. They may provide information such as which pages are visited, how long pages are viewed, how visitors move through the website and whether technical errors occur. We use this information in aggregated or otherwise appropriate forms to assess performance, improve content and identify usability issues. Analytics information may be collected by us or by providers acting on our behalf.
Advertising and marketing cookies
Where applicable and permitted, advertising or marketing cookies may help us measure campaigns, understand whether content is relevant and limit repeated advertising. These cookies may be placed by National Casino or by selected third parties. They may recognise a browser or device across different websites or services. We do not use cookies to remove your responsibility to gamble within your means, and advertising does not change any applicable account, eligibility, safer gambling or legal requirements.
Third-party cookies
Some website features may be supplied by third parties. These providers may use their own cookies or similar technologies in accordance with their own privacy notices and policies. Third-party services may include security, analytics, technical support, embedded content or other functionality. We do not control all third-party technologies. You should review the relevant provider's information to understand how it collects and uses data. The presence of a third-party service does not necessarily mean that every cookie offered by that service is active on every page.
Your choices and cookie controls
When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or adjust categories of non-essential cookies. Your choices may be stored in a consent cookie so that we can remember them. If you clear your browser data, use another browser or change devices, you may be asked to make your choices again.
You can also control cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies from selected websites or block cookies generally. The method differs between browsers and devices, so you should consult the relevant help or settings information. You may also be able to control certain advertising technologies through tools made available by advertising or technology providers.
- Deleting cookies may remove saved preferences and sign you out of areas that require an active session.
- Blocking all cookies may affect website availability, security checks and account functionality.
- Changing cookie settings does not necessarily delete information already collected before the change.
- Some device or browser controls may apply only to one browser, device or user profile.
- Where a cookie is necessary for a service you request, disabling it may mean that the service cannot be provided.
Cookie choices are separate from your account, safer gambling and marketing communication settings. Updating cookie preferences may not unsubscribe you from other communications or change information held in your account. You should use the relevant account or communication controls for those matters.
Cookies and personal information
Some cookie information may be personal information under applicable Australian privacy laws, particularly where it can reasonably be linked with an individual or account. We handle personal information in accordance with our Privacy Policy and applicable legal obligations. Depending on the purpose and circumstances, information associated with cookies may be used to provide services, maintain security, meet legal or regulatory requirements, respond to enquiries, analyse website use and protect our rights.
We take reasonable steps to protect information collected through the website. No online service or electronic transmission is completely secure, and you should take appropriate steps to protect your devices, browsers and account credentials. You should not use another person's device or remain signed in on a shared device where doing so could allow unauthorised access.
Changes and further information
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our practices, legal requirements or the services provided by third parties. When we make changes, we will publish the updated version on this page and revise the date or other notice shown with the policy where appropriate. The updated policy will apply from the time it is made available, unless a different commencement date is stated.
We recommend checking this page periodically so that you remain informed about our use of cookies. If a change requires a new choice or permission, we may display an updated notice or preference tool when you next visit the website. Continuing to use the website after an update may indicate that you acknowledge the updated policy, subject to any consent requirements that apply.
Questions and privacy requests
If you have a question about this Cookies Policy, wish to review or change a cookie choice, or want to make a privacy-related request, please use the contact or support method made available on the National Casino website. We may need to verify your identity before responding to a request involving personal information. We will handle requests in accordance with applicable privacy laws, our Privacy Policy and any relevant legal or security requirements.
This policy provides general information about cookies and similar technologies. The cookies active on a particular page, browser or device may vary according to the features being used, your settings, your location and the services available at that time. Nothing in this policy limits any rights or protections that cannot lawfully be excluded under Australian law.
